We keep track of all requests/questions and prioritize them based on many parameters.
We respond when we have a clear answer or question. Please rest assured that we will review and reply to every request/question.
You can also call us: 321.236.3553
Our customer support team response times are currently impacted by the additional precautions we’re taking related to the pandemic. Please know we’re here to support you. We’re working hard on updating our policies and procedures to provide you with the best possible service during this uncertain time.
If we owe you a response, you should hear from one of our customer care agents within 48 hours or when we’ve got the complete update considering your request. Thank you for understanding.